This section of the site is for advisers. By this we mean anyone who supports a person taking on a personal assistant. You may work for a local authority, a charity, support organisations or be a friend or relative. Use the menu on the right to access factsheets, details of training events and other useful information. Over time we will update the content of this site to address the issues and concerns you contact us about via our help service.

Useful links

Our website focuses on the tax and National Insurance consequences of taking on a personal assistant. Although have tried to include other useful information, we are not employment law or benefit specialists. The following organisations offer a range of support on employment law matters:

ACAS have a whole section on their website giving advice to ensure a successful employer/employee working relationship. You can access the relevant guide on the ACAS website:

ACAS also offer a helpline on 0300 123 1100 (Monday – Friday, 8am-8pm and Saturday 9am-1pm).

Customers with a hearing or speech impairment may prefer to contact ACAS using the Text Relay service on 18001 0300 123 1100.

There is also an online help option available via the ACAS website:

Skills for Care have a toolkit which can help people who are employing a personal assistant. It includes several sample templates including job description, interview questions, contract of employment, risk assessment, application form, safety in the home checklist and a disciplinary form. The toolkit also contains useful leaflets that can be downloaded.

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Contact Us

If there is anything you feel should be included in this part of the website, please let us know and contact us via email at